Frequently Asked Questions
Here are the answers to some of the most commonly asked questions about our services, rates and booking process.
Deposit, Booking and Payment Questions
How does it work?
Once availability is confirmed, you will be asked to fill out the booking form on the BOOKING & CONTACT page. This information will be fed into our booking system for us to generate a booking agreement for you. We email tyour unique link to you, where you can view, approve, and print your booking agreement at any time.
To approve the agreement, simply check everything over, type your name in the box indicated and click "submit"!
Do I have to pay a deposit?
There is a $50 non refundable booking fee required to book your date. This fee will be deducted from your final bill.
How do I pay my booking fee?
There is a paypal link in the online booking agreement that we send you. You can use your credit card or paypal account to pay the $50 ONLY. Please do not pay more than $50 via the online paypal button. Alternatively, a check can be mailed to the address at the bottom of your paperwork.
When is my booking fee due?
Your booking fee is due two weeks before your event date.
Face Painting Questions
How do I remove face paint?
Our face paints are easily removed with soap and water. We recommend applying liquid soap(baby shampoo is great!) BEFORE adding water to help lift the pigments from the skin without reactivating the makeup. Rinse with warm water. For smaller designs, a quick wiping with a warm soapy wash rag should do the trick.
How long does it last?
It lasts until you take it off, as long as it stays dry.
Is it safe?
Absolutely! My cosmetic grade face makeups (they actually aren't "paint" at all!) are 100% safe for use on skin and are FDA compliant. Please see our SAFETY section for more information.
Do you carry a photo menu of designs for the children to choose from?
We have over 100 designs memorized for boys, girls, teens and adults. The Face Paint Lady can literally paint just about anything you ask for. We stopped carrying photo menus because we feel they limit the child's imagination to what they see with their eyes. If a child is really stuck and can't think of anything, we can always whip out our smartphones and show them some pics, no problem!
I am ordering multiple services. Is it just one person doing everything?
No! We have a complete staff of professional entertainers. When you book multiple services, there is always one staff member per service.
Still have questions? Just shoot us a message from the contact form page and we will get back to you right away!